
Saturday, May 2, 2015
Thoughts on the Apple Watch after less than 24 hours
Evan Robinson 11:15 AM |
Labels: Apple, Apple Watch, Complications, Interactions, Programming, Technology, UI, UX, Wearables
Wednesday, October 5, 2011
Monday, May 30, 2011
Tech Talk- Smart-tablet-phone connected thingies!
More changes more quickly every day. This morning Mashable posted about the new Asus PadFone
(
I have been wondering what would be next, this is a pretty nice addition to the field. I like the idea of a tablet and phone that are easy to coordinate and sync, easy to work with depending on what you need. Now of course it depends on the how it works, what's the os like how is the speed and functionality. But I am slowly using my PC less and less and my ipad and iphone more and more. I don't think we are quite at the Post PC mark but we are getting there.
I still need the robustness of a laptop or desktop for work. I am thinking about a Mac Air now that at friend can get me a family and friends discount. But more and more I agree that the future is not in the regular config of laptops and desk tops. We are fast moving to real portability of everyday computing power.
Be interesting to see what Apple does next if the android OS supports more and more connected phones and tablets. One-upsmanship and all that. In the meantime I am leaning toward the PC as ART at home.
The Littlest Gator 3:31 PM |
Labels: Apple, Computers, iPhone, PadFone, steam punk, Steve Jobs, tablet pc, Tech Talk
Tuesday, April 6, 2010
iPad is UP
A 2.5 Year Old Meets iPad...
Cuteness, Great Design, and a NEW GENERATION Collide.
Comment away.
H/T The Laughing Squid.
Monday, March 8, 2010
...the intersection of Impossible, Inspiring, and In-Demand
"...the intersection of Impossible, Inspiring, and In-Demand." I love that.The rumor mills and speculation are running at fever pitch. I really should have predicted that 2010 would be the year of the tablet. With bloggers falling all over themselves trying to get the scoop on the Apple table, it seems that the bloggers are trying to call a tablet from Microsoft to be announced tonight, though Mary Jo says “I don’t think so.” With all that in mind, I was trying to figure out how to explain the world of tech in which we live.Any unannounced, but speculated on, Apple product lives at the intersection of Impossible, Inspiring and In-Demand. People may scoff at the notion of “in-demand” being applied to a table, but Bing tells me that there are 22.5 million results for Apple Tablet.
Evan Robinson 9:00 PM |
Labels: Apple, infographic, iPad, Marketing
Tuesday, February 2, 2010
Amazing, Phenomenal, Awesome.
iPad Keynote in less than 180 Seconds. Adjectives Galore!
H/T Mashable.
Video Mashup by the amazing artists at www.neilcurtis.com.
Saturday, January 30, 2010
Fujitsu's IPAD is Apple Canada's EasyPay
Apple's iPad device is getting a certain amount of attention just because of the name. Not only does iPad sound like a feminine hygiene product, Apple is actively attempting to recover Fujitsu's "abandoned" trademark in the US.
It turns out that there's a closer relationship between Apple and Fujitsu's IPAD than has been generally acknowledged. The Wall Street Journal provides the pieces:
The two companies could agree to share the trademark, with Apple potentially paying money in the settlement, legal experts say.
Apple has until late February to file an opposition to Fujitsu's trademark application at the U.S. Patent and Trademark Office. The agency awards trademark registrations, which put other parties on notice that a company has claimed trademark rights. Even if Fujitsu succeeds in getting a trademark registration, it won't necessarily help the company prevail in a potential future court battle with Apple over the name, legal experts say.
And the article includes the above picture of the Fujitsu IPAD.
The Fujitsu IPAD is instantly recognizable to anyone who visits an Apple Store here in Canada as an EasyPay POS (Point of Sale) terminal -- used by Apple Store employees to scan product barcodes and process credit card payments.
(Originally posted at my personal blog: Mischievous Ramblings II)
There's more...Thursday, January 28, 2010
iPad, therefore i...Read?
- read Kindle books and PDFs on it;
- attach a keyboard in order to be able to type;
- run some large subset of either iPhone or Mac apps, or perhaps both
- Cellular Voice capability
- Camera & Flash
- SDHC slot for expanded memory
- Front-facing Camera for Video Conferencing
- Multitasking (apparently)
Evan Robinson 7:03 AM |
Labels: Amazon, Apple, Disruption, iPad, Kindle, Print Publishing, reading, Steve Jobs
Sunday, July 13, 2008
OMG! OMG! OMG! OMG!
So after arising at 6am, lining up at 6:45am, getting into the store at 10am, returning to the store at 3pm, returning to the store the next day at 1pm, returning to the store at 5pm, we got our iPhone 3Gs.
I was fifth in line at our store, which was sent a total of 10 phones: 1 Black 16 GB, 1 White 16 GB, and 8 8 GB. After some discussion with Sara [who: 1) had to be present to get our phones because she's the primary account member on our Telus phones, which we want numbers ported from; and 2) had an appointment "over town" and had to leave], we figured on getting two 8 GB phones. Sara left, and I filled out paperwork to guarantee that we'd get the phones and left, since activation wasn't working. Problem: all their 8 GB phones are White. Sara is not going to be happy. I console myself with the fact that these phones will be well covered in protective cases and don't mention it. I left about 10:30/10:45. Elapsed time: 4:30; Time at store: 4:00.
We came back mid-afternoon, and finished some more paperwork, but left after about 45 minutes when it was clear that activation was still going very slowly. Elapsed time: 9:00; Time at store: 4:45.
Next morning I fielded a couple of calls from the store and stopped by on my way home from a team meeting, after getting two cases from the Apple Store. The phones are activated, but will probably have temporary numbers for at least a while. On the plus side, they are both Black! But there are two critical numbers associated with them and somehow each phone got one number assigned of their own and the other number of the other phone. Oops. I'll come back later on our way out the VPOE event. Elapsed time: 31:00; Time at store: 5:15.
We swing by on the way to dinner and the VPOE to pick up the phones. I know they are active, because my old Telus phone stopped working a couple of hours ago. Elapsed time: 35:00; Time at store: 5:16.
However, the phones don't actually work yet. They require access to iTunes and the activation servers. No one has mentioned this to us. So we spend the evening with two bricks.
After the VPOE event, we arrive home about 11:30, and spend the next 2 1/2 hours playing with the iPhones. These are extremely cool devices. I almost had to threaten Sara to get her to stop playing with hers and go to sleep.
First off, they are nicely functional phones, which include a number of features that now seem obvious, but which I've never had on a phone before:
- A "be silent now" switch. Instead of having to maneuver through the phone's UI, you just flick a switch on the side, and it now only vibrates (or doesn't even do that if you want, but that feature you must set in the UI);
- Browsing that actually works. Whether on WiFi or 3G, Safari works just about like you'd expect it to;
- Maps & GPS;
- Integration with the desktop. Mail, Contacts, Bookmarks, Calendars all just jump over. I have had this before with a Palm phone, but this works better.
And the AppStore. It's not all great, but there are some nice things there. Bejeweled looks like Bejeweled, for instance :-). There's Remote, which makes using iTunes for your house sound system very possible and will, I think, drive sales of Apple TV. Lots of news feed apps, note-taking apss, recording appes, etc. There's even a decent eBook reader (BookShelf), although there's no MobiPocket reader yet.
Mostly, though, this device is something new. It's between a phone and a laptop, with much of the usefulness of a laptop for quick data access (where's a restaurant, what are the movie times, can I just see if someone has emailed me about X, ...) without the pain of carrying a laptop. You can't (or at least you'd be crazy to) write long documents on an iPhone. But you can quickly respond to an email or SMS, use AIM (but only with one account -- I use Adium to get a bunch of accounts all together), get directions to where you need to be, and so on.
It's not that this capability didn't exist before, it's that it wasn't easy and convenient and in the hands of people (like Sara) who aren't geeks or didn't grow up with SMS.
It's like GPS means you're never lost again. Now you're connected whenever you need to be.
So now you need the discipline to disconnect once in a while. Good luck with that one :-)
Monday, December 3, 2007
Nah...I Don't Like Macs
Look Who's Ba-aaaaaack...
Death, Taxes, Rudy Giuliani being an asshole, and lots of sparks, flames and smoke in comments on a post on anything Apple computer related.
All of these things are inevitable.
As Hubris pointed out here, there is a bit of history massaging with this new Disney (Urrrrrgh. Sorry Jesse, in spite of some wonderful product—and I can normally overlook issues and focus directly on ‘product”—the company's been a bad actor in too many ways of late for me to dig on 'em) ride exhibit where the history of communications/computing will be depicted via the use of animatronic figures—but one specific animatronic “*LMD” has got some folks in an upoar.
It's the one of Apple's Steve Jobs—to the exclusion of his fellow midwife at personal computing's true birth, Steve Wozniak.
And it's true as Hubris says that “one of the benefits of being on the board is that you can indeed “write people out of history.”
But a ride at a Disney theme park is hardly Stalin's crew of airbrushers removing no longer favored cronies with a poof-poof-poof of gouache.
Wozniak, post his plane crash in 1981 has been a bit of an eccentric (a mother-of-all-concussions after plowing his aircraft into a steep embankment shortly after liftoff fucked him up pretty badly insofar as all manners of amnesia and odd brain fucnctioning) and withdrew even further (he was already quite the introvert) from the public spotlight cast on those then-young masters of Silicon Valley. He was a brilliant software/hardware designer and builder who simply tired of the rat race shortly after his initial, but mammoth engineering successes.
The whirring and clicking Jobs at the Disney ride will do nothing to dim Woz's accomplishments. They're too well documented and so much the stuff of can-do legend. If the “Hall of Presidents” exhibit was all we had to go by to learn about Abe Lincoln, well...it'd be one sorry-ass world we lived in. It isn't., and Wozniak's legacy is safe.
Plus, even though he's no longer a day-to-day employee at ol' Infinite Loop, he still draws a paycheck and is a shareolder—which is kind of scary to think about how wealthy he must be, having gotten in at the ground level and seeing that stock split, and then double its worth again in the last three years. Maybe that brag of his about always carrying at least $20,000 in cash on him is true.
I mean...Goddamn!
But the fact remains that Jobs is the company's public face—like it or not. Woz's retreat into the shadows may have been a factor in fueling Jobs seeming ubiquity. But remember, he booked up too, and was coaxed back after the Gil Amelio debacle of the mid-nineties. The company was damaged goods and he put his face, name, and ass on the line when Apple needed to pull itself back from the brink. Perhaps he got lucky. Maybe it was good timing, and he sold his soul to the devil for a machine that allowed him to simultaneously tap the brains of superior computer intellects for their ideas, and mass-delude millions of people into believing the resulting products integrated better with their lives than what they were using. I dunno. What I do know is that he NOT a technical genius or the second coming of Modok, The Living Brain.
What he is a genius at is in marketing, style sensibility and trend-sniffing.
Madonna didn't invent “The Vogue”, she just packaged it and sold it perfectly.
Henry Ford didn't invent the automobile. What he did was perfect it's production and market it phenomenally.
Jobs is an iconic figure in that sense—the Ford/Madonna sense. I tip my cap, there.
What strikes me is the venom against him, though. I, and no one else for that matter saw him bounding across the stage screaming “I love this COMPANY!”, in full, crazed Ballmer-mode. That smug, self-assuredness may come off like a screaming boast, but in the end, it's just smug, self-assuredness. The “Come on, you want this stuff and you KNOW IT” smirk sets a lot of people off, evidently. Me? I could care less. There's a lot of “hateration and holleartion up in this here dancery” over Apple's “marketing”. I don't understand it. The company's still in a single-digit share of the market, so why so much venom instead of what should be ridicule? I could see it f they were going all “GoDaddy” with trashy promotions and the like, but that's not it. If there's a “problem” with their marketing, some major annoyance that is patently egregious. I'd love to know just what that is.
I mean...Is it the “cool” factor that so sends people 'round the bend? What makes for that “cool”? Is it the “Reality Distortion Field” button on that machine Jobs got from the devil? Or is it the fact that Apple routinely ties a certain elegance of operation—software, to an equally elegant physical aesthetic—hardware design, and that draws a definite, maddening distinction between them and the competition?
Maybe it's that whole “cult of personality” thing, and a lot of folks just find Jobs' confident soft-sell stealthily arrogant. Crazy-making, in fact.
Again, I don't care. I met the guy and talked to him for a few minutes when they opened the Apple Store here in NY. Went for the opening day free swag, saw him and said ”Hi. I like your company's products.” Told him some ways he could improve on iMovie and Final Cut Pro, and to maybe inform consumers better about the short life of his computers PRAM batteries and how when those cheap items fail, they cause no end of trouble. How they should maintain them to maximize their life. He listened, said they were looking for a way to do away with dealing with that old technology altogether and that they had some ideas on that.
Shook my hand, got an extra free T-shirt and he had a floor person give me a 20% discount voucher for my next purchase. Seemed decent enough.
And I wasn't kidding. I very much like—no, let me piss off the detractors here—LOOOOOOOVE Apple's products.
Why? Because they work consistently—unlike the Windows stuff I've had to use when under a deadline. Maybe it was bad luck on my part, but I had four major failures of Windows-based items during four major projects, and I have come to not trust the stuff. Never liked the A,B,C,D drive set-up. Drivers (Sweet Jesus...DRIVERS!) and their machine and project-wrecking instability—Urrrrgh! The needless difficulty in doing simple tasks?
I walked away easily to Macs. Even with the instability issues of some iterations of OS's 8 and 9, they still worked far better for me. I'm a graphics/audio/video professional, and the Mac was seemingly made for me, and people like me. My brother switched after an album he was working on ran away to hide in a Windows-seizured system. A teacher friend I gave an old Mac to switched and bought a G5 when he started work on a chlldren's book he was creating. He got tired two years ago of his Windows computers (2 of 'em in three years) barking at him and going down at inopportune times. I have found that if you DEPEND of a computer for your graphics and art production (audio/video/film/multimedia), a Mac just seems to do that better.
If you're a gamer, and don't stress your computer with all the dedicated horsepower, and data path zipping that high-end creative applications require, a Windows box is probably more your speed.
But in the end, both camps are beginning to meet in the middle—the Windows stuff is getting better at system reliability for creative professionals, and the Mac stuff is doing much better at general computing beyond the creative.
I just need something that consistently works—and in my personal empirical dealings, the Macs are it.
They're NOT trouble free. You have to maintain 'em, just like a car that needs oil and an occasional tune-up. You have to mind your free drive space. Occasionally rebuild permissions. Keep your desktop cleaned up and so on. That being said, my problems with them have been miniscule compared with other platforms. I did have a problem with my old PowerBook 540C, where it kept forgetting the date and needed a double start-up to get going. I took it to a repair facility here in NY that shall remain nameless, and I saw the technician do a key command and I was charged $49.00.
I said never again, and I set out from that day to learn more about the damned things so I wouldn't get ripped off by another tech. Two years later, I could tear a machine down to the Mother Board and rebuild it or upgrade it. Ram, processors, video cards, hard drives, ROM swaps, overclocks—I could do it. I haven't been to a repair facility since, and began to make money troubleshooting on my own, though I mostly worked for free for friends doing upgrades and customizations.
Yesssssss, you can customize a Mac. I've done several. Started out with a shell or laptop case with no HD, processor, RAM or anything and rebuilt the damn things to newer, more powerful specs. Steve featured my re-tooled old Wallstreet PowerBook at the New Blog two years ago. Pimped the shit outta that one. Swapped out the G3 for a G4 brain, maxed the RAM, swapped in a DVD burner, made her wireless, added Firewire and USB and ditched the old 6GB HD for a 60GB.
Even pimped the case. Machine's corporate code name was “Wallstreet”, but I wanted it to look not like a broker's hoopty, but something a CEO would rock, So I tricked it out with a case customization. Deep red to simulate the leather of a bigwig's office couch, and a mahogany inlay to get that wood-paneled “club” look. I changed the machine's name from Wallstreet, to “Mogul”
That machine is pictured at the top of the post.
And in my troubleshooting, hobbyist travels over the years, my red beauty is not alone here at Casa de LM. So many Macs have passed through my hands—cast-offs that people handed me, trades from other repair folk, and my own curiosities that I've gathered out of my collector's spirit (Computers, vintage sports jerseys, vintage radios, records, and action figures), that I've got quite a group of Macs of my own—not including the numerous ones I've rebuilt and upgraded and given away to schools, friends and family.
This picture is of the various Macs in my personal collection. More than enough to make an Apple hater sick for months. And every one of 'em works!
(CLICK TO ENLARGE)
Clockwise from top left:
A.) My workhorse Graphics Dual 1.25 GHZ G4—tricked out with 3 HDs (one for system, one for media, one as a scratch disk), then my son's tricked-out GarageBand G4 Dualie (3 HDs also), and my first truly powerful desktop, a G4-upgraded Blue & White “G3” (with 4 HDs). All had their old optical drives swapped out for DVD burners. The Quicksilver and Blue & White I got from a swap list. So cheap, it hurt! :)
B.) The displays for those machines—one's an Apple monitor, the other a castoff Dell I rescued from a canvas dumpster.
C.) My workhorse PowerBook G4 1 GHZ. maxed out the RAM, dropped in a 120 GB HD...Ohhhh, she runs sweet. Note her twin in the BG at left. Got 'em both free for brokering a deal with a guy who had a surplus of 'em gently used and I put him in touch with a program that needed laptops.
D.) My red beauty “Mogul”. Steve was gonna clonk me on the head for this baby when I let him hold her in his hands. He and I had gone back and forth “nyah-nyah-ing” each other online about Macs supposed inability to be customized. They can be. This was an old 233 MHZ G3 when I got her from eBay for $150. Two months later it was a 550 MHZ G4 with a DVD burner, monster HD, maxed RAM and the custom case pimping. Pop ya' collah, son!
E.) My wall of vintage PowerBooks. from L to R, the aforementioned 540C (“Blackbird“), as featured in Mission: Impossible I (Ving Rhames used that model), my beloved 1400C (“Epic”) that started life as a 133 MHZ but got Frankensteined into a 466 MHZ G3 with a fat HD, and lastly, my still awesome 3400C (“Hooper”) 240 MHZ sub-woofered monster. Some of the best sound of any laptop ever produced—4 speakers! (and the model Jeff Goldblum used in “Independence Day”)
F.) The same 1 GHZ Titanium as shown on the opposite side—except the desktop pic of a Bond-era Jill St. John is visible minus the browser window. Redheads...“sigh!”. (Mrs. LM never sees that desktop pic. I switch to my Dodge Charger from “Bullitt” when she strolls by.)
And G.) The Wonder Twins at the bottom—2 Mirror Drive Door G4s. One is my main A/V machine (I do the YouTubes on it), a Dual 1.4 GHZ rip-snorter with 2GB of RAM, three HDs, Two burners) and the backup/loaner (for friends) machine, a total twin. Atop the twins are the fraternal twins—the aforementioned “Mogul” PowerBook at left, and at right its twin under the hood, but with a shiny black marble inlay. My brother's getting that machine for Christmas.
Just fell in love with the look of 'em, and how they worked. Not pictured—my first PowerBook, a 145B with a B&W screen. That one's packed away at Mom's house in the attic. Also not pictured, the display for the A/V machine.
As you can see...I don't like Macs even a little bit. :)
Okay, I'm being facetious. I love my Macs. As for Jobs? Eh. He's just a dude.
Put him in an animatronic exhibit? Don't really care. Want to impress folks? Truly represent computer/communication history with a Cheeto-chomping (with cheesey scent piped in) animatronic internet troll. Yeah!
LowerManhattanite 3:10 PM |
Labels: Apple, Computers, Hateration, Hobbies, Steve Jobs
Sunday, December 2, 2007
Steve Jobs, Inventor of Everything
Cory Doctorow has the story of Steve Jobs deciding to put himself into a Disney ride.
Disney is renovating the Spaceship Earth ride at Epcot Center and will include Steve Jobs (but not Steve Wozniak) in its animatronic depiction of the history of communications -- but not Steve Wozniak, the pioneering hardware virtuoso who created the early Apple computers. --boingboing.net
What a jackass. I will never get the image out of my head of this megalomaniac parading across the stage screaming about the iPhone. "Its a phone, Its music player, are you getting it? are you getting it?". Yes you dunce, because we aren't ninnies and personally I've had a phone that played downloaded music in Japan for 3 years.
Its just one of the benefits of being on the board at Disney, you can write people out of history. There's more...
Hubris Sonic 2:09 PM |
Labels: Apple, Disney, Megalomania, Steve Jobs
Wednesday, September 12, 2007
iPhone Horror Story, Take 17
Overseas Data Roaming Charges $3,000-$4,800
People traveling overseas with their iPhones are being hit with enormous unexpected charges from AT&T, Apple's exclusive service provider.
The iPhone constantly checks back and forth for data. Has an email come in? Is there any voice mail waiting? Is there anything out there you've asked for I need transfer?
All this data transmission takes place in the background transparently and if you're overseas and haven't either:
a) turned off data roaming,
b) an AT&T unlimited global data plan, a $24.99-a-month option which
c) Apple/AT&T customers wouldn't know to do or sign up for respectively
then you're pretty much hosed. And by "pretty much hosed" I mean you're screwed:
Chicago Tribune
Jay Levy and his family took their iPhones on a Mediterranean cruise. Now the Hewlett Harbor entrepreneur feels as if he got taken for a ride, receiving a 54-page monthly bill of nearly $4,800 from AT&T Wireless.
While Levy, his wife and his daughter were enjoying the trip, and even while they were sleeping, their three iPhones were racking up a bill for data charges. The iPhone regularly updates e-mail, even while it's off, so that all the messages will be available when the user turns it on.
"They have periodic updates on their data files, and they translate into megabucks," Levy said. "This is akin to your bank having automatic access to your ATM machine and is siphoning money out during all times of the day and night without your knowledge."
Herbert Kliegerman, 68, a real-estate agent from the Bronx, said he incurred $2,000 while visiting Mexico. He filed a lawsuit seeking class-action status in New York State Supreme Court last week, alleging that Apple did not properly disclose the international roaming charges.
AT&T Wireless offered to refund $1,500 to Kliegerman, but he said that's not good enough. "I want a full refund," he said.
Apple spokeswoman Natalie Kerris said the company adequately discloses the potential charges on the Web site and when the phone is activated.
The 6,707-word terms and conditions document on the AT&T Web site says: "Substantial charges may be incurred if phone is taken out of the U.S. even if no services are intentionally used."
Kliegerman said said most people don't read the lengthy terms and conditions. Furthermore, the rate plans listed on the site indicate "unlimited data (Email/Web)," without an asterisk. He said that's misleading.
Kliegerman's lawyer, Randall S. Newman of Manhattan, said about 15 people from around the country have called him complaining of international roaming charges and the inability to unlock the phone to use it with another carrier.
Apple hasn't yet released the iPhone abroad. Levy said he didn't expect data transfer charges internationally because he believed the data network in Europe wasn't compatible with the iPhone. The Levys brought their phones with them for voice calls.
NY TimesPoint the first. AT&T has screwed up. The plan advertised in the U.S. is all you can eat data, no asterisk.
“I can’t imagine AT&T would expect all their customers to be technicians and say, ‘O.K., if I go to use Google maps, how many kilobytes am I transferring?’ ” asked Mr. Stolte, a Web designer who lives in Temecula, Calif.
In July, Aaron Oxley took his iPhone with him to London, Dubai and Bangkok. Mr. Oxley said in an e-mail message that he was aware that there would be international roaming data charges, so he always made sure he was in an area with free Wi-Fi when he used his iPhone to access the Internet. But when Mr. Oxley’s AT&T bill arrived, the data charges totaled $300.
When Mr. Oxley called AT&T, he was told that even though he was using Wi-Fi, there was still a data transfer charge.
Indeed, according to Mr. Smith, the AT&T representative, iPhone owners are not charged for Wi-Fi connections. Mr. Oxley eventually received a full refund for the $300 roaming data charge.
Mr. Dingman said it didn’t occur to him to disable the e-mail feature. AT&T eventually reversed the charges, but only after Mr. Dingman signed up for a $24.99-a-month global data plan.
AT&T is not automatically crediting customers for such charges. Mr. Smith said that each complaint is being evaluated case by case.
Contracts of adhesion are bullshit. You've not negotiated anything, they're completely one sided, and in most cases there's even a line about how they can be changed simply by the issuing company posting a change on their website. That isn't a contract. It's a party in your wallet.
Fortunately the courts are starting to agree, even the Republican judges, since such nonsense flies in the face of their thrown way of thinking about finance. Which is nice, since it violates our thrown way of what's fair and just as well. Good times. But not in every court and most big companies still put in silly boilerplate notices.
Point the second. Customer Service has one purpose and one purpose only. Making sure the customer (actually everyone) says to herself after every interaction: "Wow. They really took care of me."
That's the opposite of what AT&T is doing here. Fools.
They're literally generating a PR disaster by refusing to fix their original fuck up. Bad customer service damaging one of the world's great designs, which hurts the Apple brand.
Point the third. The partnership with AT&T is damaging Apple's brand. Apple handled its own sales initially with the iPod which meant it could handle problems personally. When it screwed up, it fixed it. Just like Steve stepped in last week and gave all early iPhone owners $100 back due to the price cut on the new iPhone. Did he have to? No. But even without everyone all pissed off, it was the right thing to do so Jobs did it. Customer service.
AT&T doesn't grasp customer service from my ass. It used to. I had AT&T long distance precisely because their operators were polite and took care of me better than the other ones. Was worth it to me to pay a touch more. No longer.
In the name of cost-cutting AT&T has sacked being polite and making sure people are taken care of. Now they don't give a damn.
Which is why they haven't fixed this problem and each case is still being evaluated individually. While AT&T sits around with their thumb up their ass, people like me slam them in the press, Apple's brand gets hurt, and people who might have bought an iPhone go buy something else.
I hope that class action take them for a bundle.
In the meantime y'all, if you travel overseas with your iPhone (Canada, Mexico, Alaska, Hawaii?), make sure you sign up for the unlimited global data plan. There's more...
Friday, August 24, 2007
iPhone Unlocked
17 Year-old Boy gets one of two Cracks
Teenager George Hotz of Glenn Rock, NJ led one of two successful efforts this summer which culminated in the last twenty-four hours with the iPhone being freed from being restricted exclusively to AT&T.
Hotz's team (many people worked with him; in the smaller core group, two are in Russia) pulled off a hardware crack requiring a soldering iron. This approach risks wrecking your iPhone (or your child's iPhone; no way would I try this on my own phone first.) The second team's crack reprograms the phone's SIM and is strictly a software approach.
We -- this is the GNB editorial WE now -- certainly would never encourage anyone to crack a system. *looks around piously*
Speaking purely hypothetically however, and totally disregarding all those years in the 70's when I personally cracked (not hard, truly) the DOD Autovon phone system to call my girlfriends for free, and then in the 80's when I was cracking and hacking the PDP-10 (moderate difficulty, depending) at the University of Arkansas for Medical Sciences in order to learn how it worked without the restrictions of a grad student account, not to mention the long-distance phone system and other interesting parts of the EMS Control Center over at State Disaster Control headquarters -- again, to make free phone calls to girls. Seriously... most cracking and hacking by teens and young men is done one way or another to try and impress or score with women. *shakes head; gets back on subject*
My point is if you should try this out, our recommendation would be go with the software method. Less chance of messing up your phone for good, better documentation and you can back out and try again if there's a problem. With a soldering iron if you screw up, you get nasty and painful burns on your fingers. Or maybe that's just me. Oh yeah... But you shouldn't do it, because it is wrong. *smiles*
While it isn't legal to sell the cracked iPhone -- it is arguably legal to free an iPhone for personal use -- that hasn't stopped Hotz from putting his cracked iPhone ($499, new, fully loaded) for sale on eBay before preparing to head off to his freshman year of college next month at Rochester Institute of Technology. Late this evening, the high bid was $12,600. Looks as if the 500 hours of work he put in this summer may pay off. *grins*
Enjoy studying neuroscience George. Geeks rock!
Jesse Wendel 6:30 PM |
Labels: Apple, Hacks, Legal, Technology